Emergency Response Planning

Course Description

Crises challenge organizations to respond creatively to high-stakes and novel circumstances. Today not only traditional emergency responders must be ready for crises, but also private and nonprofit organizations, as well as a wider spectrum of public sector responders. This course takes a managerial perspective on crisis management and emergency preparedness. It focuses both on what responders must do during the critical period of crisis response and on how organizations can prepare themselves for high performance in these situations. It examines which skills and management systems crises demand; considers the differences between managing routine emergencies and crises; and asks how organizations can effectively prepare for crises in advance.

Course Outlines

• Theory & Philosophy of Major Emergency Management (MEM)
• Introduction to Process Safety Management (PSM)
• Elements of Process Safety Management (PSM)
• Roles and Responsibilities
• Major Emergencies Element (OIM)
• Information Management
• Emergency Response Procedures
• OIM Controlling Emergencies
• The Emergency Manager Element
• The Emergency Command Centre Facilities & Information Management Element
• Pre-planning and Maintaining a State of Readiness Element
• Dealing with Stress
• Assessing the Situation Element
• Taking Effective Action Element
• Maintaining Communications Element
• Leadership and Team Management
• Delegating Authority Element
• Managing Self and Team
• Dealing with Local Authorities, Media and Human Resource Issues
• Preparedness and Response to Oil and Gas Well Emergencies